Delivery of products
- Once an order is placed on our website, we will ship your product via our logistic partners
- All purchases are shipped from our own or third-party warehouses/ offices from various points in India. We try our level best to make the products reach you within 7-10 working day from the date of receipt of order depending on your location.
- Please note that the orders will not be shipped till the time the payment is cleared
- Please make sure to double check the shipping addresses to ensure the delivery. Since the transactions are authorised by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order
- If item returns to us due to incorrect shipping information, we will notify our customer that order has been returned. The Company will provide customer refund for the purchase, minus any shipping charges.
- ·We do not ship partial orders; your order will be packaged for shipment when all items are ready for shipment.
- We are not responsible for damage of products after delivery.
- All claims, if any, for shortages or damages must be reported to customer service on the day of delivery through the _________ (link) on the web store.
- In case your order has not been delivered but is reflecting “Delivered” on the tracker, please highlight it within 48 hours or else we will not be able to process your request.
Delivery Charges (based on the plugin)
- Delivery chargers may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
Lost Or Delayed Packages
If you have not received your order within 15 working days of dispatch (not including Sundays & holidays), you must immediately advise Customer Services of the delay/loss.
After you have placed your order online, we will send you an order confirmation email. In the body of this email you will find information about when your products will be delivered with tracking details
If you haven't received this email within 48 hours of placing your order or your products have not been delivered within the timescale stated in the email, then please send our Customer Service team by using our online form between 10 am and 6 pm Monday - Saturday